Illinois Department of Veterans’ Affairs acting director Terry Prince on Tuesday provided lawmakers with an update on his efforts to improve the agency.  

One year ago, Gov. JB Pritzker and U.S. Sen. Tammy Duckworth (D-Ill.) celebrated Veterans Days by commemorating the anticipated opening of the state’s Chicago Veterans’ Home. At the time, Pritzker, who said he was the proud son and grandson of naval officers, said he had a “personal commitment” to the state’s nearly 650,000 veterans.