Less than 7 percent of the more than 100 eligible cases referred to a pilot program that uses mediated discussion to resolve police misconduct cases underwent mediation, and even fewer than that ended in an agreement or resolution, an investigation by the city’s Office of Inspector General found. 

The pilot program was launched in October 2022 under former Mayor Lori Lightfoot and was mandated as part of the federal consent decree. The program was established with the Center for Conflict Resolution and uses dialogue between the complainant and the accused police officer facilitated by a neutral mediator to address police misconduct complaints.